145 STIRLING HIGHWAY
NEDLANDS WA 6009
Customer Service Operation Hours:
Monday – Friday, 10am – 7pm
Frequently Asked Questions
Please try to find your answer from our FAQ before sending us a message.
The delivery fee is calculated by the weight of the items, plus the delivery location. It will be automatically calculated at Checkout.
FREE delivery on orders $99 or over excludes items that are Big & Bulky or Gift Cards
When purchasing goods through the christmasdecor.com.au, we accept payment via the following methods:
- Afterpay (Coming Soon…)
Estimated Delivery Timetable
|Melbourne Metro||1-2 Business days|
|VIC Regional, Sydney Metro, Adelaide Metro, Canberra||2-3 Business Days|
|Brisbane Metro, Tasmania, NSW Regional, SA Regional||3-4 Business Days|
|QLD Regional||4-5 Business Days|
|Perth Metro, QLD Far North||5-7 Business Days|
|NT, WA Regional||6-7 Business Days|
|WA Remote||7-9 Business Days|
|NT Remote||13-14 Business Days|
|Christmas, Coco & Norfolk Island||Est delivery time is not available|
99% of our orders will be dispatched in 24 hours (Mon-Fri) once payment has been approved.
You will be notified via an email with your unique Tracking Number and delivery details. You will also receive the Carrier’s details and their estimated transit time to your address.Be sure to check your junk/ spam folder in case it lands there!
christmasdecor.com.au is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on or sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter and to personalise your shopping experience with us.
Please refer to our Privacy & Security Policy for further information.
After ordering you will receive an order confirmation via e-mail sending from firstname.lastname@example.org. Be sure to check your junk/ spam folder in case it lands there.
Normally your order will be dispatched within 24 hours. We will contact you if we have any issue with your orders. Please check your email if you don’t get any delivery notification email from us after 24 hours.
Once your order leaves our warehouse you will be notified via an email with your unique Tracking Number and delivery details. You will also receive the Carrier’s details and their estimated transit time to your address.
Please refer to our Shipping Policy for further information
Yes, you will receive an order confirmation via e-mail sending from email@example.com which is your invoice for your purchase
Send us an email